
faq’s
Frequently Asked Questions.
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The closest airport is Gold Coast Airport (OOL). Gwinganna is located around 30 minutes by car from the airport. For those staying at Gwinganna, we will have several buses leaving at set times to deliver you to paradise!
Set Times in the Bus Times Tab.
If driving and staying onsite, there will be an allocated parking space for you. Parking is limited, so do let us know if you’re driving.
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For those who are flying into Coolangatta (OOL) to attend the Wellness Summit and staying at Gwinganna, we are offering a transfer serves at set times. These set times are:
OOL Airport > Gwinganna
12.00pm and 12.30pm
Pease be at the airport in time for these transfers.
Gwinganna > Airport (OOL)
2pm with last bus leaving at 2:30pm.
Please keep these transfer times in mind when booking flights.
If these times suit, a private transfer can be arranged by the Gwinganna team however these transfers are NOT complimentary.
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Mobile reception is limited, and Wi-Fi is only available in select areas. Embrace the chance to unplug – and let your contacts know you may be off-grid during the Summit.
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Absolutely. Whether you’re a seasoned business leader, practitioner, or new to the industry, the Wellness Summit offers space to connect, learn, and grow. It’s professional, inclusive, and designed to leave you inspired.
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Think comfortable, casual, and event-appropriate. Activewear is perfect for movement sessions, and smart casual is fine for keynotes and workshops. Bring cosy layers for early mornings and evenings, plus swimwear for the spa and pool.
No need to dress up – and definitely no heels, suits or ties. Paths are uneven and you’re walking through nature.
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No – while we’re hosted at Gwinganna Lifestyle Retreat, this is a professional industry event. You’ll enjoy the natural surrounds and wellness experiences, but the focus is on connection, learning, and industry leadership. Come prepared to participate, network, and be inspired.
That said, you will definitely feel like you have had a retreat!
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Yes. While staying onsite at Gwinganna offers the most seamless experience and there will be extra activities and immersions for onsite guests, there are nearby offsite options. We recommend accommodation in Currumbin Valley or Tallebudgera – both are within a 15–25 minute drive. You’ll need to organise your own daily transport to and from the venue.
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I suspect you’ve never been to a Wellness Summit, because if you have, unless it was a very unusual circumstance or something beyond your control, you would not be cancelling. The goodie bag alone is worth the ticket price!
That said, the unplanned does happen and we try to keep that in mind. However, as you would appreciate, we have a lot of logistics and planning to do, not to mention pay venue well ahead of the Summit. While we would love to say, ‘no worries’ let’s refund 100%, we simply can’t!
Here’s what we can do:
ALL INCLUSIVE TICKETS
If you cancel 90 days out - full refund
Within 60 days - 50% refund
Within 30 Days - no refund
I’m really sorry we can’t be more flexible. We have to make instalment payments and pay the full amount within these same time frames. You are welcome to resell your ticket and recoup ticket value that way. You will need to let us know so we can update our delegate lists and provide appropriate dietaries etc.
WELLNESS SUMMIT ONLY TICKET
If you cancel 90 days out - full refund
Within 60 days - 75% refund
Within 30 Days - 50% refund
Within 14 Days - no refund